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Thursday, May 15
 

10:00am EDT

Cultivating Self Awareness to Become a Better Advocate
Thursday May 15, 2025 10:00am - 11:15am EDT
Biases are internal processes everyone relies on to readily process information we have been taught, or experienced. This training will provide the tools needed for you to take the first step in being a better advocate for yourself, your team, and most importantly, for the clients we serve.
Speakers
EB

Emmanuel Bonilla

Owner/Member, Solid Steel Law Firm, LLC.
Emmanuel "Manny" Bonilla was born in Lansing, Michigan but was raised in Alabama. He holds a B.S. in Psychology and M.A. in Clinical Psychology. He is a graduate of Stetson University College of Law. While in studying Psychology, he was involved in numerous professional organizations... Read More →
SM

Shonda Mosby

Attorney, Habeas Corpus Resource Center
Shonda Mosby is a Senior Habeas Attorney at the Habeas Corpus Resource Center. Shonda began her career as a public defender in Contra Costa County representing men, women, and children in juvenile and adult court from arraignment through trial. At HCRC, Shonda practices all aspects... Read More →
RS

Rachel Schaefer

Assistant Federal Public Defender, Capital Habeas Unit of the Federal Public Defender for the Northern District of Texas
Rachel Schaefer is an Assistant Federal Public Defender with the Capital Habeas Unit for the Northern District of Texas, in Dallas. In this role, she represents people sentenced to death by Texas juries and courts in their federal habeas petitions and related litigation. Prior to... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Union Square 22

10:00am EDT

Developing Training and Credentialing Standards for the Future of Justice: Ascendium and Frontline Justice’s Community Justice Worker National Taskforce
Thursday May 15, 2025 10:00am - 11:15am EDT
Community Justice Workers (CJWs) are trained advocates who provide critical legal advice, assistance and representation in underserved communities. With several states implementing CJW programs, this session explores how the Frontline Justice with support from Ascendium Education Solutions has convened a national taskforce to discuss how best to design and implement low-barrier, competency-based curriculum and credentialing pathways for community justice workers that have the ability to scale to meet community demand and built a justice workforce of the future.
Speakers
NN

Nikole Nelson

CEO, Frontline Justice
Nikole Nelson is the founding CEO of Frontline Justice. Prior to joining Frontline Justice, Nikole was the Executive Director of Alaska Legal Services Corporation, Alaska’s only statewide provider of free civil aid. During her 25 years in the field, she worked to build community-led... Read More →
BB

Betty Bali Torres

Betty Balli Torres is Executive Director of the Texas Access to Justice Foundation, the largest Texas-based funder of legal services to the poor, since October 2001. She has dedicated her professional career to public interest work. Betty started as a staff attorney at Legal Aid of Central Texas after graduating from the University of Texas School of Law. She has served as Executive Director of Laredo Legal Aid Society, Inc., Legal Director of Volunteer Legal Services of Central Texas, Managing Attorney of Legal Aid of Central Texas and staff attorney at Advocacy, Inc.nBetty is past President of the National Association of IOLTA Programs. She is Chair of the Hispanic Issues Section of the State Bar of Texas, co-chair of the ABA’s Working Group on Unaccompanied Minors, and past co-chair of Grantsmakers Concerned with Immigrants and Refugees. She serves on the boards of Management Information Exchange and Pro Bono Net., Executive Director
Thursday May 15, 2025 10:00am - 11:15am EDT
Continential 8

10:00am EDT

Ethical and Practical Considerations for Deploying a Generative AI Chatbot in Legal Self-Help Websites
Thursday May 15, 2025 10:00am - 11:15am EDT
As legal self-help websites grow, generative AI chatbots offer efficiency and accessibility but raise ethical, practical, and technical concerns. This interactive session explores deploying AI in sensitive areas like family court, focusing on ethical issues, policy implications, and decision-making frameworks to ensure fairness, equity, and effectiveness.
Speakers
AA

Ayyoub Ajmi

Founder & CEO, CiviLaw.Tech
Ayyoub Ajmi is a dedicated educator and leader in legal technology and access to justice. He teaches Legal Technology, Law Practice Systems, and Document Automation at UMKC Law, equipping future lawyers with the skills to navigate and leverage emerging technologies in the legal profession... Read More →
SM

Stephanie McDonald

Directing Attorney, Family Law Self-Help Center, Legal Aid Center of Southern Nevada
Stephanie McDonald is with the Legal Aid Center of Southern Nevada, and has been serving as the Directing Attorney of the Family Law Self Help Center in Clark County, Nevada since 2013. She oversees the provision of services to roughly 90K self-represented litigants locally, and partners... Read More →
KS

Katherine Stocks

State Court Administrator, Nevada Supreme Court
Katherine Stocks was appointed to the State Court Administrator for Nevada on February 16, 2021. Her previous experience includes both public service and private legal practice. Previously, she served as Court Administrator for the 10th Judicial District in Kansas (2015-2021). She... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Continential 2

10:00am EDT

Expanding Access to Justice through Legal Technology
Thursday May 15, 2025 10:00am - 11:15am EDT
Recognizing that legal technology may help legal aid narrow the justice gap, the State Bar of California hired consultants to assess grantees’ operational efficiency and develop a statewide legal technology initiative for its 115 grantees. Panelists will discuss how to replicate this assessment and statewide initiative to other jurisdictions.
Speakers
SN

Sateesh Nori

Senior Legal Innovation Strategist, Just Tech
Sateesh Nori is a lawyer, law professor, and author. He is the Senior Legal Innovation Strategist at Just Tech. For twenty years, he represented tenants across New York City at various legal services organizations. He was a commissioner of the 2019 Charter Revision Commission. He... Read More →
PR

Pablo Ramirez

Executive Director, Legal Aid Society of San Bernardino
Pablo Ramirez took the reins as Executive Director of the Legal Aid Society of San Bernardino with a clear vision for change. He recognized the need to modernize the organization to better serve the low-income and vulnerable populations in San Bernardino and Riverside counties. Under... Read More →
JZ

Jennifer Zelnick

Lead Program Analyst, State Bar of California
Jennifer Zelnick is a Lead Program Analyst in the Office of Access & Inclusion at the State Bar of California. Jennifer's portfolio includes leading legal technology projects and policy work related to access to justice initiatives. Jennifer’s work on legal technology and generative... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Plaza Room A

10:00am EDT

Funding the Future: Supporting Law Students to Stay on the Path to Public Interest Careers
Thursday May 15, 2025 10:00am - 11:15am EDT
Supporting law students to pursue paths to legal services is critical. Many diverse students enter school pursuing this path but get lost along the way. We will explore how legal services, law schools and stakeholders provide financial support and encouragement to help students make a commitment to access to justice.
Speakers
AL

Ashley Lowe

Chief Executive Officer, Lakeshore Legal Aid
Ashley E. Lowe is Chief Executive Officer of Lakeshore Legal Aid, a non-profit law firm providing free legal services to low-income people in the Detroit Metro region. Prior to joining Lakeshore, Ms. Lowe was the Associate Director of Clinical Education at Wayne State University Law... Read More →
SS

Sue Schechter

Field Placement Program, UC Berkeley School of Law
Sue Schechter is the Field Placement Director and a Lecturer-in-Residence at UC Berkeley School of Law. Sue has been working in legal education for over 35 years, including positions at NAPIL/Equal Justice Works, Public Interest Clearinghouse/OneJustice, and at different capacities... Read More →
PW

Phong Wong

Pro Bono Director, Legal Aid Foundation of Los Angeles
Phong Wong, Pro Bono Director at the Legal Aid Foundation of Los Angeles. Phong oversees the Legal Aid Foundation of Los Angeles’ pro bono work and coordinates its pro bono cases and projects, including the Pro Bono Training Institute. She also oversees the outreach, recruitment... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Plaza Room B

10:00am EDT

MIE Roundtable for Legal Services Executive Directors and Managers
Thursday May 15, 2025 10:00am - 11:15am EDT
The MIE Roundtable allows legal services Executive Directors and Managers to discuss difficult challenges and pressing concerns confidentially, and to benefit from their colleagues who have experience and learning to share. This session moves the community as a whole forward toward better management, resulting in better services to clients.
Speakers
YM

Yvonne Mariajimenez

President & CEO, Neighborhood Legal Services of Los Angeles County
Thursday May 15, 2025 10:00am - 11:15am EDT
Golden Gate 6

10:00am EDT

Mountainqueer: Returning to Appalachia for Name Changes
Thursday May 15, 2025 10:00am - 11:15am EDT
This panel serves as a follow-up to Mountainqueer: Name Changes and More in Appalachia presented at EJC in 2024. Participants will learn how Legal Aid of the Bluegrass, University of Kentucky College of Law, and Legal Aid of West Virginia continue to collaborate and operate name change clinics in Appalachia.
Speakers
MR

Molly Russell

Pro Bono Supervising Attorney, Legal Aid of West Virginia
Molly Russell (she/her) is a practicing attorney with the Morgantown Office at Legal Aid of West Virginia, Inc. She is the Pro Bono Supervising Attorney, where she works with the private attorney involvement staff to recruit, retain, and educate pro bono attorneys statewide. Prior... Read More →
MW

Ming Wong

Director of Community Justice and Access, National Center for Lesbian Rights
Ming Wong is NCLR's Director of Community Justice and Access where he manages several projects including the Legal Aid project, and the Rural Pride project. He has developed curriculum for legal aid organizations and pro bono providers on delivering culturally competent legal services... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Golden Gate 7

10:00am EDT

Navigating the Digital Landscape
Thursday May 15, 2025 10:00am - 11:15am EDT
The world of multimedia outreach seems to be changing almost on a daily basis. New platforms and tools emerge and become dominate, while others may lag behind or no longer be relevant to reaching the right audiences. In this fast-paced world how does your organization stay on top of messaging? This session will offer a quick guide to making the most out of your communications plan.
Speakers
CR

Car Rauscher

Director of Communications and Media Relations , Legal Services Corporation
Thursday May 15, 2025 10:00am - 11:15am EDT
Golden Gate 8

10:00am EDT

Pathways to Growth: Building Professional Development for Mission Impact
Thursday May 15, 2025 10:00am - 11:15am EDT
Professional development is an important part of a program’s strategies to build capacity and increase retention among staff. Join this session to learn how to support intentional, meaningful, and effective professional growth. Consider and share your own professional development goals, addressing skill-building, substantive knowledge, personal growth, and career path objectives.
Speakers
AP

Amy Petkovsek

Executive Director, Community Law Center
Amy Petkovsek, Esq., is the Executive Director of the Community Law Center, in Baltimore, Maryland. She oversees a team advocating for restoring power to neighborhoods and local communities through innovative legal assistance. Amy was previously the Deputy Chief Counsel at Maryland... Read More →
JS

Jared Smith

Director of Programs, MIE
Jared Smith is MIE’s Director of Programs, a role in which he works to develop innovative remote and in-person trainings, engaging resources, and effective spaces for collaboration. In this role, he also supports private and legislative fundraising efforts, including by enhancing... Read More →
JW

Julia Wilson

Coach & Consultant, Julia Wilson Coaching
Julia R. Wilson is a leadership and team coach and nonprofit management consultant working with individuals and teams in civil legal services nonprofits around the country. She brings to her work over 25 years of experience in legal services, having served in a variety of roles from... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Continential 9

10:00am EDT

Rethinking Recruitment: Attracting and Retaining Today's Volunteers
Thursday May 15, 2025 10:00am - 11:15am EDT
In today’s rapidly changing world, it's essential to turn our traditional volunteering recruitment model onits head. This action packed session will challenge you and your organization to reconsider how you attract and retain volunteers.

Using real-world case studies with strategies that are actually working in today’s landscape, we’ll explore innovative techniques, tools, and resources to ensure your team is equipped to drive positive change within your communities, while creating a volunteering experience that meets the needs of today's volunteers.
Speakers
MC

Martin Cowling

Consultant and Change Maker, CLIC: Change-Leadership-Impact-Community
Martin J. Cowling passionately advocates for effective change, leadership, and impact. He firmly believes that people are the key to an organisation's success and is dedicated to enabling individuals to use their unique gifts for the benefit of others, their organisations, and the... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Continential 3

10:00am EDT

Strengthening Neighborhoods with Pro Bono Support
Thursday May 15, 2025 10:00am - 11:15am EDT
Learn how a legal aid program working with volunteer attorneys in low-income neighborhoods, both on an individual and group level, uplifts and advocates for many clients at once. Attendees will learn how they can develop and staff a geographically-focused project in an urban setting and invest legal support in low-income neighborhoods.
Speakers
KH

Kayla Hogan

Director, Adopt-A-Neighborhood Project, Legal Aid of Western Missouri
Kayla Hogan is the Director of the Adopt-A-Neighborhood Project at Legal Aid of Western Missouri, a pro bono collaboration between urban core neighborhoods and some of Kansas City's largest private law firms. She earned her B.A. in American Studies at Tufts University before joining... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Continential 7

10:00am EDT

The Art of the Ask – Partnering with Board Members to Make Successful Face-to-Face Solicitations
Thursday May 15, 2025 10:00am - 11:15am EDT
This session will be an interactive “art of the ask” training for fundraisers and executive directors, outlining the steps and materials needed to prepare for a successful fundraising solicitation. We will provide the tools for legal aid fundraising and executive staff to make face to face solicitations and also support board members in becoming successful ambassadors and solicitors for their legal aid organizations. We will also facilitate an interactive solicitation practice with a “mock donor” so attendees can practice the skills they are learning in real time.
Speakers
EW

Emily Wing

Director of Fund Development, Community Legal Aid SoCal
Emily Wing is the Director of Fund Development at Community Legal Aid SoCal (CLA SoCal). She started her career in resource development in 2001 and has a depth of experience in resource development, board and volunteer management, staff development and management, marketing, and communications... Read More →
KM

Kate Marr

Executive Director, Community Legal Aid SoCal
Thursday May 15, 2025 10:00am - 11:15am EDT
Continential 1

10:00am EDT

What's the Right Amount of Right to Counsel: The Conversation Continues
Thursday May 15, 2025 10:00am - 11:15am EDT
"Right to counsel" for tenants facing eviction is a growing part of the access to justice landscape. Should that mean the same essentially unlimited right as it is on the criminal side or is a tiered strategy of legal assistance? How does each approach measure up with regards to effectiveness and sustainability?
Speakers
BG

Bob Glaves

Executive Director, Pro Bono Resource Center of Maryland
Sharon E. Goldsmith is the founding director of the Pro Bono Resource Center of Maryland, Inc., the statewide pro bono support center and coordinator of volunteer civil legal services established in 1990. Under her leadership, the Center has recruited, trained and referred thousands... Read More →
SN

Samira Nazem

Principal Court Management Consultant, National Center for State Courts
Samira Nazem is a Principal Court Management Consultant at the National Center for State Courts (NCSC) overseeing the Eviction Diversion Initiative which supports state and local courts in designing, implementing, and evaluating eviction diversion programs and related court reform... Read More →
JP

John Pollock

Coordinator, National Coalition for a Civil Right to Counsel
John Pollock (he/him) has been the Coordinator of the National Coalition for a Civil Right to Counsel since 2009. He was the recipient of NLADA's 2018 Innovations in Civil Justice Award. He is the author of a number of law review articles, including Appointment of Counsel for Civil... Read More →
Thursday May 15, 2025 10:00am - 11:15am EDT
Union Square 17 & 18

1:15pm EDT

Advancing Elder Justice in Older Marginalized Communities Through Estate Planning Tools
Thursday May 15, 2025 1:15pm - 2:30pm EDT
A lack of estate planning is exacerbating housing and economic insecurities in older marginalized communities. Studies show that the lack of estate planning is due to a perception that wills, and other wealth transfer devices, are only for the rich. This session will highlight a legal services estate planning model.
Speakers
EC

Erica Costello

Associate Director, ABA Commission on Law and Aging
Erica C. R. Costello, JD, MA, NCG, is Associate Director at the ABA Commission on Law and Aging and has worked extensively on elder abuse and guardianship reform efforts at both the state and national level. Prior to joining COLA, she was the Director of Adult Protective Services... Read More →
AD

Anna Darr

Estate Planning Attorney, Bet Tzedek
Anna Darr has been an Elder Justice and Holocaust Survivor Services Attorney at Bet Tzedek Legal Services in Los Angeles for 10 years. Her work involves an array of elder law and poverty law issues, with a focus on estate planning and planning for incapacity and end of life. She works... Read More →
BS

Bertha Sanchez Hayden

Directing Attorney, BetTzedek
Bertha Sanchez Hayden serves as a Directing Attorney at Bet Tzedek Legal Services. Bet Tzedek is a nationally recognized premier legal services firm in Los Angeles, California. Ms. Hayden currently oversees Direct Services for Seniors, Dependent Adults, and Caregivers. Ms. Hayden... Read More →
DS

Dominique Sanz-David

Estate Planning Attorney, Bet Tzedek
Dominique Sanz-David has been an elder justice attorney with Bet Tzedek for 16 years, providing direct and self-help services to low-income, older, and vulnerable clients and their caregivers in the areas of elder abuse, estate planning, conservatorships, and probate. Through legal... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Union Square 23 & 24

1:15pm EDT

Advancing the Mission: Leveraging Efficiencies & Automating Tasks with AI
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Legal services can use AI to promote equity and justice by improving efficiency and accuracy. Maryland Legal Aid's recent adoption of an AI policy and the development of tools like mlaGPT can show how automation can streamline tasks, from document summaries to routine processes. This session will offer practical steps to implement AI while maintaining ethical standards.
Speakers
RB

Russ Bloomquist

Program Manager & Senior Full Stack Developer, Maryland Legal Aid
Russ Bloomquist is a Program Manager & Senior Full Stack Developer at Maryland Legal Aid, specializing in software development, innovation, and automation. With over 25 years of experience in design and development, Russ has a proven track record of leading transformative technology... Read More →
KS

Kristi Schulenberg

Chief Operating Officer, Maryland Legal Aid
Kristi Schulenberg serves as Chief Operating Officer at Maryland Legal Aid (MLA) , where she spearheads operational initiatives that ensure efficient, high-quality legal support for underserved communities. With extensive experience in nonprofit management, Kristi has been instrumental... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Continential 9

1:15pm EDT

CLIMB: Engaging Pro Bono Lawyers to Aid Low Income Entrepreneurs and Combat Generational Poverty
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Charlotte law firms built CLIMB (Charlotte Legal Initiative to Mobilize Businesses) to enable pr bono lawyers to aid marginalized and under resourced small businesses owners and entrepreneurs with free legal services. CLIMB especially provides opportunities for transactional attorneys – who balk at litigation-oriented work – to engage in significant pro bono assistance.
Speakers
CB

Casey Burke

Executive Director, Charlotte Legal Initiative to Mobilize Businesses, Inc. (CLIMB)
Casey Burke, Esq. is the Executive Director of CLIMB, or Charlotte Legal Initiative to Mobilize Businesses, Inc. Casey is passionate about bringing the legal community together to address systemic inequalities and effect long term change. In Charlotte, access to legal services can... Read More →
JW

Julian Write Jr.

Shareholder, Robinson Bradshaw & Hinson, PA
Julian Wright practices in the areas of employment law, business litigation, and government and internal investigations. In employment law, he provides counseling and litigation guidance to employers and executives around the country. Julian's experience includes contract negotiation... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Continential 8

1:15pm EDT

Cy Pres Awards: The Latest News and Tips on an Important Source of Legal Aid Funding
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Speakers
BB

Bill Boies

Counsel, McDermott Will & Emery
Bill Boies focuses his law practice on business dispute counseling and defending financial class action litigation throughout the country. Bill leads a pro bono program at McDermott, Will and Emery that advises national legal aid organizations, Interest on Lawyers’ Trust Accounts... Read More →
SC

Salena Copleland

Executive Director, Legal Aid Association of California
Salena Copeland (she/her) is the Executive Director of the Legal Aid Association of California. She spends much of her time coordinating statewide legislative and administrative advocacy, while also supervising a small staff who work to support the entire California IOLTA legal aid... Read More →
BG

Bob Glaves

Executive Director, Pro Bono Resource Center of Maryland
Sharon E. Goldsmith is the founding director of the Pro Bono Resource Center of Maryland, Inc., the statewide pro bono support center and coordinator of volunteer civil legal services established in 1990. Under her leadership, the Center has recruited, trained and referred thousands... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Continential 7

1:15pm EDT

Data and Diversion: Lessons Learned from the NCSC Eviction Diversion Initiative
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Housing courts have long been viewed as places of last resort, defined by their shortcomings and systemic power imbalances. Over the last three years, 24 courts set out to challenge this notion by launching eviction diversion programs that connect litigants with time, information, and resources to resolve their disputes in a less harmful way. Learn more about how these programs are reducing the number of eviction judgments, increasing trust and confidence in the justice system, and efficiently connecting litigants with legal aid and wraparound services.
Speakers
SD

Samantha DiDomenico

Director, Stout
Samantha DiDomenico is a Director in Stout’s Transformative Change Consulting group. Samantha has 10 years of experience providing consulting services to for-profit and non-profit clients in a variety of industries. She has expertise in understanding large, complex systems and data... Read More →
SN

Samira Nazem

Principal Court Management Consultant, National Center for State Courts
Samira Nazem is a Principal Court Management Consultant at the National Center for State Courts (NCSC) overseeing the Eviction Diversion Initiative which supports state and local courts in designing, implementing, and evaluating eviction diversion programs and related court reform... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Union Square 17 & 18

1:15pm EDT

Data is the New Lego: Using Data Analytics to Build Legal Aid Success
Thursday May 15, 2025 1:15pm - 2:30pm EDT
In today's data-driven world, understanding and effectively utilizing data can significantly enhance the impact of legal aid services. This session will explore key data concepts and practical applications for legal services organizations. Using pro bono as a data subset, we will demonstrate how insights can reveal meaningful information about legal aid services.
Speakers
HB

Heidi Behnke

Statewide Project Manager, Georgia Legal Services Program
Heidi Behnke, MSc., PMP Statewide Project Manager, Georgia Legal Services Program (GLSP) Heidi Behnke is the Statewide Project Manager for Georgia Legal Services Program and has served with GLSP since 2013. Her role involves monitoring milestones/benchmarks, creating budgets, resource... Read More →
JC

Jessie Campbell

Supervising Attorney - Compliance / Private Attorney Involvement, Lone Star Legal Aid
Jessie G. Campbell is the Supervising Attorney for Compliance and Private Attorney Involvement with Lone Star Legal Aid. Jessie frequently presents to the community on estate planning and probate matters; to pro bono attorneys on cultural competency, pro bono disaster response, and... Read More →
AO

Ashley Oborn

Director of Data Analytics, Lone Star Legal Aid
In her role as the Director of Data Analytics at Lone Star Legal Aid, Ashley leads all internal and external reporting, data visualization, and data analyses for the firm. Over the past seven years, she has built up a team of likewise trained statisticians who all started their careers... Read More →
SZ

Stacy Zinken

Chief Experience Officer, Paladin
Stacy brings 20+ years of cross-functional marketing, business development and client success experience to her role as Chief Experience Officer at Paladin PBC. With her in-house law firm experience, as well as her subsequent experience working within legal technology companies, Stacy... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Continential 3

1:15pm EDT

Debt Collection Lawsuits in the Courts: Trends, Resources, and Reforms to Make a Difference
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Hear about current trends in debt collection lawsuit filings and discuss reforms that empower self-represented litigants to navigate their cases and assert their rights. In interactive groups, participants will apply new resources to analyze policies in their states and identify areas ripe for reform.
Speakers
GD

Giulia Duch Clerici

Senior Associate, The Pew Charitable Trusts
Giulia Duch Clerici is a senior associate with The Pew Charitable Trusts' Courts and Communities project, where she provides policy analysis and technical assistance to state courts and community advocates. Her recent work has focused on debt collection lawsuits, which impact millions... Read More →
EK

Eshaan Kawlra

Senior Associate, The Pew Charitable Trusts
Eshaan Kawlra is a senior associate with The Pew Charitable Trusts’s Courts and Communities project, providing analysis and technical assistance to practitioners on evidence-based policy solutions. He previously worked to improve outcomes for youth, families, and communities affected... Read More →
NR

Nora Ryan

Director, Michigan Legal Help
Nora Ryan is the Director of Michigan Legal Help. Michigan Legal Help serves millions of Michiganders annually with free, accessible legal information and online tools; builds and supports self-help centers across the state; and advocates for policy reform. She also serves as the... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Continential 1

1:15pm EDT

Enhancing Legal Access Through Accessible Kiosks
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Legal Kiosks are computers located in public spaces providing access to legal services, removing technology and transportation barriers. Experience firsthand how our accessibility features can connect people with disabilities to legal information and services in their community. The session will cover software accessibility, physical accessibility, and user interface designs on a website that are WCAG compliant to ensure comprehensive access to all users. Watch demonstrations showcasing the kiosks' accessibility features, including optimal placement and design considerations for maximizing acc
Speakers
CR

Candi Rivera

PROGRAM MANAGER, TEXAS LEGAL SERVICES CENTER
Candi Rivera is an accomplished legal professional with extensive experience in program coordination, legal services, and community outreach. In January 2024, she was promoted to Program Manager for the Virtual Court Access Program (VCAP) at Texas Legal Services Center, after serving... Read More →
JS

J Singleton

Program Manager, Legal Services State Support
J. Singleton is the Program Manager of Legal Services State Support. She oversees State Support's work, which ranges from managing access to justice websites, including LawHelpMN.org and MNLegalAdvice.org; putting on continuing legal education webinars and conferences for the legal... Read More →
LS

Laura Steinbach

Legal Kiosk Practice Area Lead, Legal Innovator, Developer, A2J Tech
Laura is the Legal Kiosk Practice Area Lead, Legal Innovator, and Developer at A2J Tech. She is a lawyer turned developer, working with legal aid organizations and law firms to leverage technology in their practice. She specializes in Legal Kiosks, document automation services, productizing... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Plaza Room A

1:15pm EDT

Ethics and Pro Bono Delivery
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Back by popular demand, the Ethics Quiz show will allow attendees to show off their knowledge about legal ethics issues facing legal aid and pro bono lawyers. Using reality-based scenarios and the Model Rules of Professional Conduct, quiz show emcees experienced in the field will challenge attendees with practice-based scenarios on subjects including ethical use of artificial intelligence tools, working with allied legal professionals and pro-bono lawyers, confidentiality concerns, immigration issues, working with allied legal professionals, and disability and language access issues.
Speakers
LG

Lauren Gillbridge

Executive Director, The Chicago Bar Foundation
Bob Glaves has been Executive Director of The Chicago Bar Foundation since October of 1999, prior to which he had a successful nine-year career as a civil litigator in private practice. As Executive Director of the CBF, Glaves is responsible for leading and overseeing the CBF’s... Read More →
JM

Jenny Mittelman

Attorney at Law, State Bar of Georgia (Retired)
Jenny Mittelman was a lawyer regulator with the State Bar of Georgia for 35 years, where she prosecuted disciplinary cases and provided ethics advice. She retired from her position as Deputy General Counsel in March 2024. Before going to work for the State Bar of Georgia she was... Read More →
ER

Ellyn Rosen

Regulation and Global Initiatives Counsel, ABA Center for Professional Responsibility
ELLYN S. ROSEN is the Regulation and Global Initiatives Counsel of the American Bar Association Center for Professional Responsibility. She advises the ABA Standing Committee on Professional Regulation, whose mission is to assist the judiciary and the bar in the development, coordination... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Plaza Room B

1:15pm EDT

Holistic Engagement: Talking Circles
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Learn how to engage BIPOC Community members with outreach events designed in Talking Circle style to increase participation, awareness, and engagement with your firm on legal issues that impact the BIPOC community.
Speakers
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Union Square 19 & 20

1:15pm EDT

Navigating Indigenous Advocacy: Resources for Representing Native American Clients
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Speakers
SH

Stephanie Hudson

Executive Director, Oklahoma Indian Legal Services
Stephanie Hudson is the Executive Director of Oklahoma Indian Legal Services. She is a member of the Kiowa Tribe of Oklahoma. She is a fourth generation descendent of Chief Lone Wolf, and a descendent of Maun-kee (Kiowa Bill). Chief Lone Wolf was a Kiowa warrior on the battlefields... Read More →
CL

Cina Littlebird

Director, Native American Program, New Mexico Legal Aid
Cina Littlebird (she/her), Pueblo of Laguna, is the current Director of New Mexico Legal Aid's Native American Program. She joined NMLA’s Native American Program from a legal career serving low-income Native Americans in Washington State with Northwest Justice Project’s (NJP... Read More →
CN

Cody Nelson

Executive Director, Anishinabe Legal Services
Cody Nelson is the Executive Director of Anishinabe Legal Services, a 501(c)(3) non-profit civil legal aid law firm providing free legal assistance to low-income Native Americans residing on or near the Leech Lake, White Earth, and Red Lake Reservations in northern Minnesota. Cody... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Goldem Gate 7

1:15pm EDT

Overcoming the Access to Justice Gap For Asylum Seekers and New Arrivals
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Explore how to use a creative blend of technology, pro bono management, and client empowerment to build capacity for discrete immigration legal services, bridge gaps in the immigration process, and apply creative solutions to improve access to justice for asylum seekers and low-income immigrants lacking full representation services.
Speakers
EC

Estuardo Cifuentes

Estuardo Cifuentes is the Program Manager at Project Corazon, the immigration branch of Lawyers for Good Government, where he leads outreach initiatives, develops new programs and partnerships, and provides critical support and resources to asylum seekers. As an asylee, Estuardo has... Read More →
TJ

Ted Jacobs

Ted is a partner at BakerHostetler, where he serves as national lead counsel for the firm’s E-Discovery, Advocacy & Management team (EDAM). Ted serves as e-discovery counsel to Fortune 50 companies and represents clients in connection with complex litigation and regulatory investigations... Read More →
JR

Jessica Riley

Jessica is L4GG's Project Corazon Supervising Attorney and is dedicated to safeguarding and advancing the legal rights of asylum seekers. In addition to providing legal assistance to asylum seekers at the US-Mexico border and in detention centers, Jessica also builds and coordinates... Read More →
JW

Jenifer Wolf-Williams

Dr. Jenifer Wolf-Williams is the co-founder and executive director of Humanitarian Outreach for Migrant Emotional Health (H.O.M.E.), an immigration mental health nonprofit whose mission includes documenting accounts of human rights abuses, serving as expert witnesses for immigration... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Golden Gate 8

1:15pm EDT

Pro Se Support From Pro Bono Attorneys: The Supply and Demand Landscape
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Demand for pro se support has increased while the pro bono attorney supply landscape has changed. This session will explore reasons behind this dichotomy and offer strategies for increasing self-represented litigant access to volunteer attorneys. Highlighted models include online legal clinics, legal assistance hotlines and other convenient limited scope engagements.
Speakers
TA

Tali Albukerk

ABA Free Legal Answers National Administrator, American Bar Association
SInce 2016, Tali Albukerk has been the National Administrator of ABA Free Legal Answers – a virtual pro bono walk-in clinic providing low-modest means inidividuals with legal advice and information from attorneys licensed in their state. During her career, Tali has worked for several... Read More →
SB

Samantha Biggio

Legal Program Manager, TrustLaw, Thomson Reuters Foundation
Samantha joined the Thomson Reuters Foundation in December 2022. As Legal Program Manager for North America, she handles legal pro bono projects from TrustLaw’s community of NGOs and social enterprises and supports strategic legal research programs on regional and cross-border issues... Read More →
SG

Sharon Goldsmith

Disaster Benefits Team Manager, Texas RioGrande Legal Aid
Brittanny Perrigue Gomez is the Disaster Benefits Team Manager at Texas RioGrande Legal Aid (TRLA). She advocates for low-income individuals affected by natural disasters, providing critical assistance with FEMA, SBA, and Texas Health and Human Services Other Needs Assistance programs... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Continential 2

1:15pm EDT

Rethinking Board Governance: The Core Responsibilities of a Purpose Driven Board
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Panelists will introduce and demonstrate Purpose-Driven Board Leadership, a governance framework that helps governing boards of legal services organizations reimagine their roles to provide the strategic leadership and oversight that helps the sector better preserve and advance justice and equity.
Speakers
MV

Monika Varma

President & CEO, BoardSource
Monika Kalra Varma is the President & CEO of BoardSource, a globally recognized organization committed to transforming nonprofit governance and leadership. For over thirty years, BoardSource has been at the forefront of nonprofit board leadership, research, and support. Monika has... Read More →
JW

Julia Wilson

Coach & Consultant, Julia Wilson Coaching
Julia R. Wilson is a leadership and team coach and nonprofit management consultant working with individuals and teams in civil legal services nonprofits around the country. She brings to her work over 25 years of experience in legal services, having served in a variety of roles from... Read More →
Thursday May 15, 2025 1:15pm - 2:30pm EDT
Golden Gate 6

2:45pm EDT

Advancing Justice Initiatives Through Alternative Dispute Resolution
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Learn about joint projects fostered by the AAA-ICDR Institute to explore real-world examples of how Alternative Dispute Resolution (ADR) can enhance access to justice. Gain insights into the AAA-ICDR Foundation's grant evaluation process and discover innovative ways ADR is being utilized to promote justice within and outside the court systems to make access to justice more equitable for self-represented, diverse populations.
Speakers
TF

Tracey Frischt

Executive Director and Division Vice President, AAA-ICDR Foundation and American Arbitration Association
As Division Vice President of Mediation, Tracey leads the American Arbitration Association’s mediation business. Prior to this role, Tracey was the Associate General Counsel for the American Arbitration Association involved in a variety of legal matters that impacted the Association... Read More →
GK

Greg Kochansky

Vice President, Thought Leadership, American Arbitration Association
Greg Kochansky is Vice President, Thought Leadership at the American Arbitration Association. He is building the AAA-ICDR Institute, an internal think tank with focus areas including access to justice, court-connected ADR, and fairness in employment and consumer arbitration. The Institute... Read More →
JS

Jennifer Shack

Director of Research, Resolution Systems Institute
Jennifer Shack is Director of Research at Resolution Systems Institute. She has more than two decades of experience conducting complex evaluations of court-based ADR programs and researching the effectiveness of ADR in court settings. In addition to multi-site evaluations of foreclosure... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Continential 8

2:45pm EDT

Best Practices: Protecting LGBTQ+ Families from Executive Orders and Providing Legal Safeguards for Clients Facing Challenges Due to Attacks on Federal Law and State Legislative
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Speakers
MG

Michelle Garcia

Deputy Director, New Mexico Legal Aid
Michelle Garcia J.D. (she/her/ella) is the Deputy Director of New Mexico Legal Aid. She is a graduate of Loyola University who is admitted to the New Mexico Bar, the Navajo Nation Bar, the State Bar of Louisiana, the Pueblo of Pojoaque and the Federal District Court of New Mexico... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Golden Gate 8

2:45pm EDT

Building A Feedback Culture: With an Emphasis on the Feedback You Are Afraid to Give
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Supervisors can be reticent to provide feedback employees need to improve their work and the quality of their organization’s legal services. This session will provide attendees with actionable and specific tips, tools, and a structure for adequately training and supporting supervisors to provide effective feedback delivery within their organizations.
Speakers
MC

Matthew Canuteson

Matt Canuteson is the Diversity, Equity, Inclusion and Accessibility Director at Empire Justice Center in New York State. Proudly leveraging his experience as a person of color on a lifelong wellness journey, Matt’s drive comes from his gratitude that he has succeeded despite challenges... Read More →
MF

Melinda Fithen

Litigation Director, Empire Justice Center
Melinda Fithen is the Litigation Director and a member of the Civil Rights Practice Group at Empire Justice Center. Melinda directs and advances the organization’s mission through impact litigation and provides technical assistance, co-counseling, training and strategic support... Read More →
MR

Maggie Robb

Chief Legal Office, Empire Justice Center
Maggie R. Robb, Esq., is the Chief Legal Officer of Empire Justice Center where she oversees the legal practice, compliance, human resources and serves as general counsel to the organization. She is also a member in the Civil Rights Practice Group where she primarily focuses on impact... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Plaza Room A

2:45pm EDT

Collaborative Models for Pro Bono Engagement and Empowering Librarians to Address Legal Inequities
Thursday May 15, 2025 2:45pm - 4:00pm EDT
This session will explore the vital role libraries play in addressing legal inequities through partnerships with legal aid organizations and pro bono initiatives. By leveraging library resources, these collaborations empower underserved communities, provide legal information, and support attorneys. Attendees will learn about successful projects, strategies to engage volunteers, and innovative ways to increase access to justice. Participants will gain actionable insights on creating impactful, sustainable partnerships to serve diverse client needs.
Speakers
PA

Pauline Afuso

Public Services Librarian, Alameda County Law Library
Pauline Afuso is the Public Services Librarian for the Alameda County Law Library, and she provides reference services to self-represented litigants and all patrons needing legal information. She received her MLS from UCLA, and her JD from IIT Chicago-Kent College of Law. In addition... Read More →
SB

Stephanie Beaugh

Access to Justice Projects Counsel, Louisiana State Bar Association
Stephanie Beaugh, Access to Justice Projects Counsel at the Louisiana State Bar Association (LSBA), serves as staff liaison to the Self-Represented Litigation, Technology, and Accessibility Committees of the Access to Justice Commission. In this role, she also manages the Lawyers... Read More →
KW

Karen Westwood

Law Library Director, Hennepin County Law Library
Karen Westwood is Director of the Hennepin County Law Library in Minneapolis, MN. Her background is in law firm, government and academic law libraries. She also practiced law for a short time doing corporate and securities work. She has a J.D. from Hamline University School of Law... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Union Square 17 & 18

2:45pm EDT

Combatting the Negative Impacts of Incarceration On Families and Children
Thursday May 15, 2025 2:45pm - 4:00pm EDT
This session will identify the structural challenges incarcerated parents face when trying to connect with their children, introduce the myriad ways the legal field can provide support to these parents in civil proceedings, and provide practical tips for participants to better support incarcerated parents and their children.
Speakers
KC

Kathleen Creamer

Managing Attorney, Community Legal Services of Philadelphia
Kathleen Creamer is the Managing Attorney of the Family Advocacy Unit at Community Legal Services of Phliadelphia, which uses a holistic family defense model to represent parents involved with the child welfare system. Prior to joining CLS, she served as Director of Legal Services... Read More →
ST

Stephanie Taylor

Project Director, Incarcerated Mothers Law Project, Volunteers of Legal Service (VOLS)
Stephanie Taylor Project Director, Incarcerated Mothers Law Project, VOLS staylor@volsprobono.org; (347) 521-5735 Stephanie Taylor has been with Volunteers of Legal Service (VOLS) since 2021. Stephanie relaunched VOLS’ historic Incarcerated Mothers Law Project (IMLP) and has rebuilt... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Continential 7

2:45pm EDT

Gen AI for Self-Represented Litigants: the Final Frontier of Access to Justice?
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Are you ready to explore how generative AI can revolutionize access to justice for prose litigants? Join us for a groundbreaking session where we tackle the pressing issue of legal representation gaps. Discover how innovative AI tools like Rentervention and Immpath AI are breaking down barriers, empowering individuals to navigate complex legal systems independently. Attendees will learn about the transformative potential of generative AI in providing personalized legal assistance, drafting documents, and offering real-time guidance.
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Union Square 19 & 20

2:45pm EDT

Harnessing Pro Bono Power to Defend and Advance Racial Equity and DEI Initiatives
Thursday May 15, 2025 2:45pm - 4:00pm EDT
In the wake of the Supreme Court’s Students for Fair Admissions (SFFA) decisions striking down race-based affirmative action in higher education, a tidal wave of attacks on racial equity programs has emerged. Panelists will share strategies for mobilizing pro bono attorneys to defend and advance DEI and racial equity initiatives.
Speakers
DD

David Daniels

Pro Bono Director, Public Counsel
As the Pro Bono Director at Public Counsel, David Daniels uses his more than 30 years of experience as a practicing attorney to connect private law firms and practitioners to Public Counsel’s mission of providing pro bono legal representation to the most vulnerable members of our... Read More →
NE

Nikki Endsley

Special Projects Attorney, Lawyers’ Committee for Civil Rights of the San Francisco Bay Area
Nikki Endsley is a Special Projects Attorney and previous Pro Bono Manager at Lawyers’ Committee for Civil Rights of the San Francisco Bay Area (LCCRSF). Nikki joined LCCRSF from USCIS, where she was an Asylum Officer adjudicating requests for asylum in the United States from individuals... Read More →
CR

Chriselle Raguro

Director of Pro Bono and Strategic Partnerships, Lawyers' Committee for Civil Rights of the San Francisco Bay Area
Chriselle Raguro (she/her/siya) serves as the Director of Pro Bono and Strategic Partnerships at the Lawyers’ Committee for Civil Rights of the San Francisco Bay Area (LCCRSF). In this role, she drives the organization’s vision to grow and strengthen its pro bono program, mobilizing... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Continential 1

2:45pm EDT

Intake Process Improvement: Enhancing Legal Aid Efficiency and Client Experience
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Learn practical steps for conducting intake process improvement projects, gaining insights into the critical stages of intake process mapping, stakeholder engagement, and the integration of technology with legal aid intake systems. Discover the common intake challenges identified during projects funded by LSC over the last five years and how legal aid organizations can apply the lessons learned.
Speakers
FD

Fatima Dadabhoy

Directing Attorney of Intake & Assessment, Community Legal Aid SoCal
Fatima Dadabhoy is the Directing Attorney of Intake & Assessment at Community Legal Aid SoCal. Her three favorite topics are equity (not the financial kind), the many uses of Excel, and cats. Her childhood experience of being bullied for her religion and the post-9/11 backlash against... Read More →
JR

Jane Ribadeneyra

Senior Program Officer for Technology, Legal Services Corporation
Jane Ribadeneyra joined the Legal Services Corporation in 2009 and is a Senior Program Officer for Technology. She oversees technology initiative grants that improve access to high-quality legal assistance for low-income people throughout the United States and its territories. She... Read More →
CS

Cynthia Sadkin

Chief Strategy Officer, Legal Aid Chicago
Cynthia Sadkin is Chief Strategy Officer at Legal Aid Chicago. As a staff attorney and then as a supervisor, she practiced a wide range of poverty law for over two decades. She was the chief architect for Legal Aid Chicago’s original Client Screening Unit and was on the design team... Read More →
AT

Angela Tripp

Program Officer for Technology, Legal Services Corporation
Angela Tripp is a Program Officer for Technology with the Legal Services Corporation. She is responsible for helping legal aid programs implement innovative technology projects that improve access to high-quality legal assistance for poor people across the country. She helps manage... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Continential 3

2:45pm EDT

Responding to the Evolving Funding Landscape for Legal Aid - Federal Funding Panel Discussion
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Speakers
LS

Luise Stone

Deputy Director, Civil Legal Services & Member Engagement, NLADA
Luise Stone is the Deputy Director, Civil Legal Services & Member Engagement at the National Legal Aid and Defender Association (NLADA). She focused her career on public service and on advocating for sustainable long-term change, especially for those that are not given a voice. Starting... Read More →
AS

Anne Sweeney

Chief, Civil Legal Services, NLADA
Anne worked with Legal Aid Society of Cleveland for over twenty years. In Cleveland, while serving as Managing Attorney for Community Engagement for the last 12 years, she gained experience and developed expertise in community lawyering, group representation, engaging non-attorney... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Continential 2

2:45pm EDT

Supersized Pro Bono: Exploring Pathways to Growing Pro Bono Staff
Thursday May 15, 2025 2:45pm - 4:00pm EDT
This session will explore models for growth in pro bono units at three different civil legal services organizations serving a mix of metropolitan and rural communities. Participants will take time to envision growth in pro bono teams at their own organizations, what they hope to achieve, and concrete strategies to make it happen. While the session will focus on challenges experienced with expanding programs at civil legal services agencies, lessons will be applicable to firms and others looking to expand pro bono programs.
Speakers
HB

Heidi Behnke

Statewide Project Manager, Georgia Legal Services Program
Heidi Behnke, MSc., PMP Statewide Project Manager, Georgia Legal Services Program (GLSP) Heidi Behnke is the Statewide Project Manager for Georgia Legal Services Program and has served with GLSP since 2013. Her role involves monitoring milestones/benchmarks, creating budgets, resource... Read More →
AH

Adam Heintz

Director of Pro Bono, Legal Services NYC
Adam Heintz is Director of Pro Bono at Legal Services NYC. Mr. Heintz works with staff and pro bono partners to create and manage pro bono projects, place cases, and access in-kind resources from more than 100 major law firms and corporations. He has created more than twenty pro bono... Read More →
MK

Matthew Kugizaki

Pro Bono Director, Inland Counties Legal Servies
Matt Kugizaki is an attorney and the Pro Bono Director at Inland Counties Legal Services, a nonprofit legal services organization serving Riverside and San Bernardino counties, which spans over 27,000 square miles. Matt oversees ICLS’ pro bono programs, including a Small Business... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Golden Gate 6

2:45pm EDT

The Last “Affordable Housing”: Protecting Mobile and Manufactured Home Communities Before and After Disasters.
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Manufactured and mobile home residents face challenges, struggling to be recognized as legitimate communities. This marginalized community encounters complex, layered legal issues: personal vs. real property, repossession vs. foreclosure, and landlord-tenant vs. contractual relationships among others.

These homes are also overlooked both in disaster preparedness and response. This panel will explore these issues and discuss emerging disaster challenges for these communities, such as venture capital buyouts, that threaten what has long been considered the last affordable housing nationwide.
Speakers
SA

Sam Abel-Palmer

Executive Director, Legal Services Vermont
Sam Abel-Palmer, Esq. is the Executive Director of Legal Services Vermont. He has served in this position since 2016. He previously served as Director of Intake for Vermont Legal Aid, as a staff attorney in Vermont Legal Aid's Disability Law Project, and as a Civil Rights Investigator... Read More →
KH

Kristine Hansen

Disaster Grants Program Counsel, Legal Services Corporation
Kristine Hansen is Disaster Grants Program Counsel at Legal Services Corporation. With the LSC Disaster Team, Kristine implements the disaster grant administration process, evaluates the performance of disaster grantees, works with disaster grantees on relief and recovery efforts... Read More →
MT

Michelle Trunkett

Advocacy Director, Florida Rural Legal Services, Inc.
Michelle Trunkett is the Advocacy Director of Florida Rural Legal Services, Inc. Michelle started her career at FRLS as a summer law student intern in 1998 and then as a staff attorney in 2001. Prior to becoming the Advocacy Director, Michelle served as the Managing Attorney for the... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Union Square 14

2:45pm EDT

Using Data in Advocacy
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Learn how legal aid organizations use data, including case management system data, to inform litigation and non-litigation advocacy efforts and the allocation of scarce program resources. The Legal Services Corporation’s Civil Court Data Initiative, which increases the availability of data and analytics to legal aid organizations will be highlighted.
Speakers
SF

Steven Fischbach

Litigation Director, Virginia Poverty Law Center
Steve Fischbach is the Litigation Director for the Virginia Poverty Law Center, the state support center for all civil Legal Aid programs in Virginia. In that capacity, Steve helps Legal Aid attorneys develop impact litigation cases, particularly in the areas of housing and racial... Read More →
FM

Farah Majid

Assistant Director of Advocacy, Legal Services Alabama
Farah Majid began working with Legal Services Alabama in August 2012. She graduated from the University of Alabama School of Law in 2011. Farah became the Assistant Director of Advocacy in spring of 2023. She has also worked as a Staff Attorney in the Huntsville and Mobile offices... Read More →
LP

Logan Pratico

Data Engineer, Legal Services Corporation
Logan Pratico is a Data Engineer at the Legal Services Corporation (LSC), where he leads data collection and standardization efforts for the Civil Court Data Initiative (CCDI). Passionate about using technology to address systemic challenges, Logan specializes in crafting innovative... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Plaza Room B

2:45pm EDT

Utility Debt: Its Impact on Low-Income Communities and Strategies for Challenging and Reforming Predatory Practices
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Using case studies from three different states, the panel will provide an overview of how utility debt—especially water, sewage, and trash debt—impacts low-income people, share legal strategies to challenge that debt, and provide examples of affordability programs that have helped reduce racial inequities in access to safe and affordable utilities.
Speakers
RB

Robert Ballenger

Senior Attorney, Community Legal Services, Inc.
Robert W. Ballenger is a Senior Attorney at Community Legal Services, Inc. (CLS) located in Philadelphia. He provides direct representation to low-income Philadelphians regarding utility consumer rights with the goal of restoring and maintaining essential utility services at affordable... Read More →
JB

Jenifer Bosco

Senior Attorney, National Consumer Law Center
Jenifer Bosco is a Senior Attorney at the National Consumer Law Center (NCLC), focusing on energy and utility issues that affect low-income consumers, and medical debt collection issues. Leading NCLC’s energy work, Jenifer has advocated for low-income consumers in several states... Read More →
ED

Ellen Degnan

Senior Staff Attorney, Southern Poverty Law Center
Ellen Degnan is a senior staff attorney at the Southern Poverty Law Center (SPLC), based in Montgomery, Alabama. She joined SPLC in 2018 and works on cases relating to the criminalization of poverty, homelessness, and Black land loss. Ellen graduated with a BA in economics from Yale... Read More →
Thursday May 15, 2025 2:45pm - 4:00pm EDT
Union Square 15 & 16

4:15pm EDT

A Tale of Two Coordinated Intake Systems
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Legal services organizations often have their own intake systems, making it confusing and time-consuming to find help. Maryland and Washington D.C. are improving this experience by coordinating intake for multiple organizations. Panelists will discuss the challenges and successes of developing and implementing these systems. In addition, panelists will share technology development and governance issues jurisdictions should consider when implementing a coordinated intake system.
Speakers
SC

Sarah Coffey Bowes

Executive Director, Civil Justice, Inc.
Sarah Coffey Bowes, Esq. is a veteran non-profit manager with a strong background in programmatic growth, sustainability, and strategic planning. Sarah supervised the operation and continuous expansion of the award-winning Maryland Courts Self-Help Centers - a network of legal service... Read More →
KJ

Kirra Jarratt

Chief Executive Officer, DC Bar Foundation
Kirra Jarratt is the CEO of the DC Bar Foundation, the District's leading funder of civil legal aid with a commitment to transforming the District's legal aid network so that all residents have a fair and equal legal experience. She has served in this capacity since 2014. Under her... Read More →
KW

Karen Wabeke

Director of Special Programs, Maryland Legal Services Corporation
Karen Wabeke is the Director of Special Programs at the Maryland Legal Services Corporation. She manages grantmaking to civil legal services providers participating in several special programs including Maryland's Access to Counsel in Evictions (ACE) program. Karen is also responsible... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Union Square 19 & 20

4:15pm EDT

Creating Supportive Work Environments for People with Visible/Invisible Disabilities
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Much like many of our colleagues across the country, our office grapples with vicarious trauma, stress, and anxiety which has exponentially increased post Covid-19. New Mexico Legal Aid (NMLA) will collaborate and present with Assistance Dogs of the West to introduce several approaches to mitigate trauma and other visible and invisible disabilities. Approaches will include group counseling, mental and physical health, and peer support dogs working to help mitigate secondary trauma in professionals such as attorneys, paralegals, administrative staff and first responders in law enforcement.
Speakers
SB

Sonya Bellafant

Executive Director, New Mexico Legal Aid
Sonya Bellafant is the executive director of New Mexico Legal Aid (NMLA) a nationally recognized, statewide civil legal aid organization with more than 100 staff (including 61 attorneys), eleven offices and an annual budget of approximately $12 million. Prior to joining NMLA, Sonya... Read More →
LM

Linda Milanesi

CEO/President, Assistance Dogs of the West
Linda Milanesi, CEO/President In 2006, Linda Milanesi began her career with Assistance Dogs of the West when she apprenticed to become an instructor/trainer in the school programs. She served as Vice President of the ADW board until 2011, when she was named ADW’s Executive Director... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Plaza Room B

4:15pm EDT

Design Pro Bono Projects to Create Volunteer Choice: A "Choose Your Own Adventure Story."
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Hear how a legal services organizaion's pro bono team took on a large issue and created a holistic approach to recruit and engage with a diverse group of attorneys. Options include brief service-- in person or virtually, and extended service. All include wrap around support from the legal services provider.
Speakers
TM

Teresa Mathern

Administrative Assistant, The Legal Aid Society of Cleveland
Teresa Mathern is an administrative assistant in the Volunteer Lawyers Program and Intake Group of the Legal Aid Society of Cleveland. Teresa works on the Lawyers Advocating for Safe Housing (LASH) project which is a PBIF funded project. Teresa has worked at Cleveland Legal Aid for... Read More →
BS

Bobbi Saltzman

Senior Attorney, The Legal Aid Society of Cleveland
Bobbi Saltzman, Esq. is a Senior Attorney in the Volunteer Lawyers Program and Intake group of the Legal Aid Society of Cleveland. She is the lead attorney working on the Lawyers Advocating for Safe Housing (LASH) project which is funded by the Pro Bono Initiative Fund. The project... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Continential 7

4:15pm EDT

Fairness and Accountability in an Anti-DEI Jurisdiction
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Diversity, equity, and inclusion initiatives that began during the racial reckoning of 2020, when the murder of George Floyd renewed demands for social justice, are being pulled apart by political and cultural shifts. In Utah, such legislation gutted DEI offices in a myriad of institutions and forced advocates to reframe. Hear how the Utah State Courts and the Access to Justice Commission are working to ensure that all Utahns have access to the promises and protections of our legal systems—that justice does not depend on your income, zip code, age, gender, status, identity, ability or the language you speak.
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Continential 1

4:15pm EDT

From Data to Action: Engaging Diverse Stakeholders to Respond Meaningfully to Statewide Civil Legal Needs Assessments
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Statewide civil legal needs assessments provide crucial data on unmet legal needs, barriers to accessing justice, and the lived experiences of underserved communities. These findings are valuable, but transforming the insights into concrete actions requires coordinated efforts across a broad spectrum of stakeholders. To foster meaningful change, it is essential to guide these diverse groups in reflecting on the assessment results and collaboratively developing strategies to address the identified gaps.
Speakers
HH

Hannah Honeycutt

Executive Director, South Carolina Access to Justice Commission
Hannah has served as the SC Access to Justice Commission’s executive director since June of 2019. She is a 2007 graduate of Wagner College in Staten Island, New York with a B.A., magna cum laude, in English and Spanish, and a 2013 graduate of the University of South Carolina School... Read More →
GS

Gretchen Slusser

President, thredpartners
Gretchen Slusser, PMP, is the President of thredpartners, a Chicago-based management consulting firm she co-founded in 2004. With over 20 years of experience as a subject matter expert in the areas of project and program management, data analytics and continuous improvement, coupled... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Golden Gate 8

4:15pm EDT

Going For It—Starting a Pro Se Self-Help Center with Resources You Already Have
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Starting a pro se self-help center sounds daunting—but it doesn’t have to be. In this session, we will share the story of how our program started a pro se self-help center using our existing staff and funding, and give participants the tools to start their own center.
Speakers
KF

Kellye Fleming

Paralegal, Legal Services of Southern Missouri
Kellye Fleming is a paralegal at Legal Services of Southern Missouri. Kellye began her career with LSSM in February 2016 and just celebrated her 9th anniversary there. Kellye has twenty years of experience being a paralegal working in a variety of matters from personal injury, traffic... Read More →
AP

Amanda Pearl

Regional Director, Legal Services of Southern Missouri
Amanda M. Pearl is Regional Director of Legal Services of Southern Missouri (LSSM), which is headquartered in Springfield, Missouri, and serves a 43-county area across the southern portion of the state. Amanda began her career with LSSM as a staff attorney with the program’s juvenile... Read More →
MW

Meghan Wheeler

Staff Attorney, Legal Services of Southern Missouri
Meghan Wheeler is a staff attorney for Legal Services of Southern Missouri in Springfield, Missouri. She began working for Legal Services as a law student in 2020. She earned her Juris Doctorate from the University of Missouri-Kansas City in 2022 with an emphasis in Child and Family... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Union Square 15 & 16

4:15pm EDT

Grassroots to Fruits: Seeding and Nurturing Change in Partnership with Impacted Individuals and Marginalized Communities
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Nonprofit attorneys and an impacted community member will discuss their experiences working in partnership to create, sustain, and support grassroots advocacy organizations and campaigns. This promising model benefits all parties by healing and empowering individuals, strengthening and supporting marginalized communities, and expanding organizational reach and impact.
Speakers
AV

Ari Vasquez

Family Unity Policy Analyst, Legal Services for Prisoners with Children
Ari Vazquez is the Family Unity Policy Analyst at LSPC. They are motivated by their families’ experiences of the family policing system and the prison industrial complex. Before coming to LSPC, they were a fellow on the Gender Sexuality and Reproductive Justice team at ACLU of Northern... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Golden Gate 7

4:15pm EDT

Harnessing the Power of Collective Action: Lessons (so far) from the Law Firm Antiracism Alliance
Thursday May 15, 2025 4:15pm - 5:30pm EDT
This session will highlight successful collaborations between public interest organizations and private law firms aimed at advancing racial justice. Panelists will discuss significant wins, best practices, and lessons learned from challenges that have come from these partnerships and share insights on effective training and management strategies for coordinating pro bono projects across multiple law firms nationwide. This discussion will highlight how unity in action can transform challenges into opportunities to advance racial justice.
Speakers
BD

Brenna DeVaney

Chief Pro Bono Officer, Skadden, Arps, Slate, Meagher & Flom LLP
Brenna DeVaney directs Skadden's global pro bono practice as its Chief Pro Bono Officer and is responsible for its relationships with legal services organizations and nonprofits. Ms. DeVaney also serves as the Co-President of the Law Firm Antiracism Alliance (LFAA) where she directly... Read More →
BW

Ben Weinberg

As Dentons’ Pro Bono Partner, Ben Weinberg helps manage Dentons’ substantial global pro bono program. Ben helps develop new pro bono initiatives with legal aid providers, nonprofits, and NGOs. He encourages and facilitates pro bono participation across Dentons and helps firm lawyers... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Union Square 21

4:15pm EDT

How Legal Services Programs are Innovating with Generative AI to Enhance Client Services
Thursday May 15, 2025 4:15pm - 5:30pm EDT
AI may have the power to democratize access to justice, but the path forward is complex. LSC’s Technology Initiatives Grant team will share many varied ways legal aid organizations are using AI tools to increase access to justice and enhance services to clients and self-represented litigants. The session will highlight use cases including how AI is used in internal/administrative tasks; legal advocacy; better help for SRLs; intake improvements; and more. Panelists will then lead a discussion related to replication strategies and other ways AI can enhance the work of legal aid.
Speakers
SG

Scheree Gilchrist

Chief Innovation Officer, Legal Aid of North Carolina
Scheree Gilchrist is the Chief Innovation Officer at Legal Aid of North Carolina (LANC).In this position, she oversees the development of a sustainable, strategic plan for innovation that will improve access to justice for clients and improve the way staff works to deliver services... Read More →
VH

Vivian Hessel

Vivian Hessel is the Chief Information Officer at Legal Aid Chicago, where she has worked since the last millennium. In this role, Vivian manages major technology projects, leads strategic technology planning, and develops policies and procedures for information security and information... Read More →
AT

Angela Tripp

Program Officer for Technology, Legal Services Corporation
Angela Tripp is a Program Officer for Technology with the Legal Services Corporation. She is responsible for helping legal aid programs implement innovative technology projects that improve access to high-quality legal assistance for poor people across the country. She helps manage... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Golden Gate 6

4:15pm EDT

Legal Help for Kinship Caregivers: Developing Innovative Service Delivery Models to Meet Emergent Client Needs
Thursday May 15, 2025 4:15pm - 5:30pm EDT
The student loan crisis disproportionately impacts women, low-income, and Black borrowers, but few borrowers have access to legal help. This session will explore how legal aid organizations can learn from established models, such as newer programs in California and New York, to develop a student loan practice to assist borrowers.
Speakers
MR

Molly Russell

Pro Bono Supervising Attorney, Legal Aid of West Virginia
Molly Russell (she/her) is a practicing attorney with the Morgantown Office at Legal Aid of West Virginia, Inc. She is the Pro Bono Supervising Attorney, where she works with the private attorney involvement staff to recruit, retain, and educate pro bono attorneys statewide. Prior... Read More →
EW

Elizabeth Wehner

Strategic Development Director, Legal Aid of West Virginia
Elizabeth Wehner Strategic Development Director, Legal Aid of West Virginia Elizabeth manages Legal Aid of West Virginia's grants, fellowships, and projects statewide and coordinates resource development strategies to support programmatic needs. Prior to her current position at LAWV... Read More →
AW

Angela White

Supervising Attorney/Kinship Resource Attorney, Legal Aid of West Virginia
Angela White is the supervising attorney for the Clarksburg Office of Legal Aid of West Virginia. Angela is a graduate of West Virginia Wesleyan College and West Virginia University College of Law. She has worked at Legal Aid since 2009. Angela is currently the Kinship Resource Attorney... Read More →
KW

Kate White

Kate White was recently named Executive Director of Legal Aid of West Virginia (LAWV) in April 2025. Kate first came to Legal Aid of West Virginia in 2009, via a Skadden Fellowship. For nearly thirteen years, she served as LAWV's Access to Services Manager. In that role, she oversaw... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Union Square 17 & 18

4:15pm EDT

Tackling Toxicity in Organizations: Building Healthy, Thriving Volunteer Environments
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Toxicity can undermine volunteer well-being, disrupt engagement, frustrate leaders, and ultimately hinder organisational success. This practical and inspiring session will explore the signs of toxic environments in organisations and offer real, actionable strategies for transformation. Through insightful examples and actionable takeaways, participants will explore how to create healthier, more supportive environments where volunteers feel valued, motivated, and empowered to make a lasting impact.
Speakers
MC

Martin Cowling

Consultant and Change Maker, CLIC: Change-Leadership-Impact-Community
Martin J. Cowling passionately advocates for effective change, leadership, and impact. He firmly believes that people are the key to an organisation's success and is dedicated to enabling individuals to use their unique gifts for the benefit of others, their organisations, and the... Read More →
Thursday May 15, 2025 4:15pm - 5:30pm EDT
Continential 2
 
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